Privacy policy
Last updated: 01-01-2025
At Zenvixy.com (the “Site” or “we”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase on the Site.
1. Information We Collect
- Device Information: browser version, IP address, time zone, cookie identifiers, pages or products viewed, search terms, and how you interact with the Site.
- Order Information: name, billing and shipping address, payment information (including card numbers), email address, and phone number.
- Customer Support Information: any data you provide when contacting us.
2. Use of Tracking Technologies (Meta Pixel, Google Analytics, and Similar Tools)
Our Site uses third-party technologies such as Meta Pixel (Facebook Pixel), Google Analytics, TikTok Pixel, and similar analytics/marketing tools. These help us understand how visitors interact with the Site and enable us to deliver personalized advertising.
Information collected may include visited URLs, products viewed, actions taken in the shopping cart, IP address, browser type, and device. This data may be shared with Meta Platforms, Inc., Google LLC, TikTok Inc., and other advertising partners for measurement, analytics, and marketing purposes.
We do not collect or share sensitive information such as medical data, confidential financial details, or private communications.
Consent & Controls: By using the Site, you consent to these technologies. You may withdraw consent at any time through our cookie banner, your browser settings, or via the following opt-out options:
3. How We Use Personal Information
- Process orders and payments.
- Manage shipping and fulfill our contractual obligations.
- Communicate with you (including confirmations, support, and post-purchase assistance).
- Prevent fraud and enhance security.
- Provide advertising and marketing (where legally permitted/with consent).
4. Legal Basis
In compliance with GDPR and CCPA, we process personal data based on consent, contract performance, legal obligations, and legitimate interests.
5. Sharing Information
We share information with service providers to operate our store and fulfill contracts—for example, Shopify as our ecommerce platform. We may also share information to comply with applicable laws, respond to lawful requests, or protect our rights.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described, unless a longer retention period is required by law. You may request deletion where appropriate.
7. Minors
The Site is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, transfer, or delete your personal information, and to object to its processing. Please contact us to exercise your rights.
9. Cookies & Do Not Track
You can manage cookies via your browser or our consent banner. We do not currently respond to “Do Not Track” signals due to the lack of an industry standard.
10. About SMS
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners,for the purpose of enabling and operating our text messaging program.
Opt-in data and consent for text messaging will not be shared with any third-parties except for messaging partners, for the purpose of enabling and operating our text messaging program.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
If you have already set up your Terms of Service and Privacy Policy, make sure they include all elements listed above.
These are the key elements necessary for creating and setting up your Terms of Service and Privacy Policy for SMS marketing in Shopify. Don’t hesitate to go to our Knowledge Base for more useful articles, or contact us if you have any questions or feedback.
11. Changes to This Policy
We may update this Policy for legal or operational reasons. We will post the current version on this page with the updated date.
12. Contact
If you have questions, complaints, or wish to exercise your rights, contact us:
- Email: support@zenvixy.com